Register
Ella Stimpson
Executive Director of Salon and Spa Operations at Encore at Wynn Las Vegas, ISPA Chairwoman
Build Trust to Build a Better Bottom Line
Sunday 2:30 p.m. Room 303What’s the one thing that can change everything in your spa or salon? What can make happier, more engaged employees, better serviced and more loyal guests AND a fatter bottom line? Trust. Ms. Stimpson brings 13 years of spa management experience from three Forbes 5 stars spas and salons and will introduce practical, use tomorrow strategies that can help you build trust in your spa and salon and make your business more successful.
Build Trust to Build a Better Bottom Line
Monday 2:30 p.m. Room 303Biography
Ella Stimpson is the executive director of spa and salon operations at the five-star and five-diamond Wynn Spa and Salon and Encore Spa and Salon at Wynn Las Vegas. In her role she expertly plans and coordinates detailed tasks within stringent quality standards, hard deadlines and tough budgetary requirements.
Prior to her role at Wynn Las Vegas, Stimpson served as an officer in the U.S. Army spending five years in Arizona, Korea, Italy and Georgia as an intelligence officer. After the birth of her children she earned a post-bachelorette degree in elementary education and taught 4th, 6th and 7th grades. She went on to earn a master’s degree in administration, curriculum and development. A passion for fitness led her to the spa industry where she began a nine-year tenure at The Broadmoor Hotel in Colorado Springs, CO. Under Stimpson’s leadership The Broadmoor Spa earned a five-star rating on the Forbes Travel Guide.
Connect with Ella Stimpson:
