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Michael Tompkins
“Using Electronic Media and Local Community to Boom Your Brand!” Sunday at 2:30pm – Room #104 Monday at 1:30pm – Room #105 In today’s business, social and electronic media is driving dollars faster than most can keep up with. When combining that media with local community outreach the result...
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Renato Saltz, MD, FACS
Blending Cosmetic Medicine with Medical Spas and Integrative Medicine Sunday at 3:30pm – Room #104 Dr. Saltz will share his journey from a cosmetic surgery practice to integrated center, inclusive of a medical spa, and the benefit for his patients. He will share the importance of his staff’s team...
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Carol Phillips
“Unlimited Potential – How to Get More from Your Job than Varicose Veins” Sunday at 10:30am – Room #103 A “simple abundance” style class for spa owners and staff. Do you enjoy getting up and going to work? Find out how to make your day filled with excitement and...
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Yogita Bouchard
“Spa and Salon Business Leadership: Effectively Managing In Today’s World” Sunday at 11:30am – Room #103 Ever get frustrated when your staff doesn’t follow the rules? They should know better, but they don’t act like it. Come to this leadership session and we will share the secrets to making...
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Rob Cass
“Separate Yourself from the Competition Today” Sunday at 1:30pm – Room #103 With so many new and existing spa and salon operations, it is difficult for the public to decide where to go. We will discuss the key areas and ways to differentiate yourself from your competition so customers...
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Doug Coburn
“Beyond the Pedicure” Sunday at 11:30am – Room #106 Monday at 11:30am – Room #106 An excellent choice for students or recent graduates of esthetics: Back in part by popular demand is a more condensed course all about the feet. Douglas will take you on a journey regarding some...
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Stacy Conlon
Wellness Works: How to Effectively Implement Wellness Programs into Your Spa Sunday at 2:30pm – Room #103 Monday at 2:30pm – Room #105 Spa represents $60.3 billion of the $1.9 trillion global wellness market. The Stanford Research Institute estimates that there are about 289 million wellness consumers in the...
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Jane Crawford
“Yes It Is Possible to Make 500,000 to a Million with One Room in Your Practice!” with Michael Effler Sunday at 10:30am – Room #104 Starting new or adding to a med-spa, wellness or integrated centre? This is a presentation you won’t want to miss. Enjoy the dynamic synergy between...
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Nina Curtis
“Aromatherapy Skin Care: Twelve “Must Have” Essential Oils and Their Use in Your Skin Care Treatments” Sunday at 10:30am – Room #102 Monday at 10:30am – Room #106 Aromatherapy skin care is one of the most interesting uses of essential oils and it is an entire skin care specialty...
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Rick Duarte
“Making Every Dollar Count: In These Tough Economic Times, Are You in Financial Control of Your Spa?” Sunday at 10:30am – Room #105 Monday at 10:30am – Room #101 So your spa service levels and scores are where you want them to be… but how is your spa performing...
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Michael Effler
“Yes It Is Possible to Make 500,000 to a Million with One Room in Your Practice!” with Jane Crawford Sunday at 10:30am – Room #104 Starting new or adding to a med-spa, wellness or integrated centre? This is a presentation you won’t want to miss. Enjoy the dynamic synergy between...
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Mark Fournier
“How to Increase Business by Offering Emotional Wellbeing to Your Spa Clients!” Sunday at 10:30am – Room #107 Monday at 10:30am – Room #107 Introduction to Life Coaching & Mastery: Life Coaching is one of the fastest growing industries in America and it is now the future of spa! This...
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Daniel Francoeur
“Male Waxing 2012″ Sunday at 10:30am – Room #101 Monday at 10:30am – Room #102 Daniel Francoeur, owner of Ottawa, Canada’s wildly successful Bodé Spa for Men and THE source on male grooming and spa care, brings you a 50-minute tour-de-force on male waxing. From choosing the perfect waxes,...
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Robb Gorman
“The Face Of Man” Sunday 11:30am – Room #101 Monday at 11:30am – Room #102 Robb Gorman, from Ottawa, Canada’s wildly successful Bodé Spa for Men, will discuss the intricacies of working with the male client. From the psychology of interaction, what and how to educate men and the...
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Tanya Palladina
“Infection Control Starts with Awareness” Sunday at 2:30pm – Room #102 Monday at 2:30pm – Room #104 In this day and age, we must become aware of what could be lurking in our spas and salons. Our clients are becoming more knowledgeable and are asking questions about proper sterilization...
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Sasha Parker
“Growing Your Esthetics Spa By Integrating Medical Esthetics Procedures” Monday at 1:30 p.m. – Room #104 Sasha Parker unveils opportunities realized from adding med- ical esthetic services to your offering, including: upgraded ser- vices, one-stop shop, comprehensive approach to beauty and wellness, and increased revenue. She will provide valuable...
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Jacques-Lee Pelletier
“What Color Is the Skin?” 11:30am on Sunday – Room #401 11:30am on Monday – Room #401 …And on what do we apply makeup? On the skin?… Oh no, we apply makeup on secretions of the skin, the awesome synergy of dead surface cells, sudation and sebum! Skin is...
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Lori Raudnask
“Persistence Pays – How Getting What You Want Is Easier Than You Think” Sunday at 10:30am – Room #106 In this 50-minute presentation, Lori Raudnask will cover three key areas: the power of persistence, the power of knowing what you want, and the power of value and appreciation. How...
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Alvina Ryan
“Your Services: From Good to Great!” Sunday at 1:30pm – Room #107 Monday at 2:30pm – Room #103 What does it take to turn your services from good to great? Are you wowing your customers? Do they leave feeling okay, satisfied or extremely satisfied? Is your service distinct and...
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Dori Soukup
“It’s All About the Guest Consultation” Sunday at 11:30am – Room #102 Consultation = Results = Success. It’s a win/win for both the spa and the guest! Guest consultation is the most underdeveloped process within medical or day spas. Attend this session and discover the S.A.C.R.E.D. Consultation System, and...
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Mindy Terry
“Creating an Inspiring Workplace” Sunday at 11:30am – Room #105 Monday at 2:30am – Room #107 Customer service is key in the spa environment where happy employees equal happy guests. What are the steps you should take to create a place where people are proud to work? Join Mindy...
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Donna Martin-White
“Area Saturation For 50 Ways To Get 50% More New Clients In One Year” Sunday at 1:30pm – Room #104 Is your business not generating enough new clients due to competition, or simply by decreased interest in services or products? Or, are all previous marketing ideas you’ve been given...
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